This project has three high-level objectives:
1. Expand the understanding of the value of public libraries to the communities that they serve.
2. Provide public library managers with tools for assessing the value of specific library services.
3. Equip public library managers with advocacy materials to ensure future funding decisions are best advocated.
This Technical Report summarises the processes used and results generated in accordance with the first objective. It documents the value of public libraries to the Victorian community, building on a review of methods and results generated both nationally and internationally, plus the significant research effort employed as part of this project. Recommendations under objectives 2 and 3 are made, however, the tools and advocacy materials themselves are provided separately